Verify licensing and identity
California private investigators are regulated. Ask for the business name and license information and use the California Bureau of Security and Investigative Services verification resources to check the current status. All Pro displays PI license #188223 on its current website; verify it independently before engagement.
Explain the problem, not a preferred result
Describe what you need to know, the timeline, what information you already possess and whether there is related litigation. A responsible investigator should not promise specific findings.
Ask about scope and reporting
Find out which methods may be appropriate, what the assignment includes, how updates will be delivered and what additional work requires approval.
Clarify fees and limits
Discuss billing structure, minimums, expenses, deposits, cancellation terms and what happens when leads are inconclusive. Get important terms in writing.
Protect confidential information
Ask how your records will be stored, who may access them and which communication channels are suitable for case details.
Frequently asked questions
Is every investigator licensed in California?+
Licensing requirements apply to private investigative businesses and should be checked using official California resources.
Should I expect a guaranteed outcome?+
No. Investigations are fact-finding assignments, and results cannot responsibly be guaranteed.
What should be in an engagement agreement?+
At minimum, discuss scope, fees, deliverables, privacy, communication and cancellation terms.